Last updated: November 25, 2025

Welcome to Evermore Naturals. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

This website is operated by Evermore Naturals (“we”, “us”, “our”).
By using our website, you agree to comply with and be bound by these Terms & Conditions.

• All products are handcrafted in small batches. Variations in colour, texture, or scent are natural and not considered defects.
   
• Product descriptions and images are provided as accurately as possible.
   
• We reserve the right to modify or discontinue products at any time.
   

• Orders are placed through our website and confirmed via email.
   
• We reserve the right to refuse or cancel an order at any time, including due to stock availability, suspected fraud, or incorrect information.
   

• All prices are listed in AUD.
   
• Prices may change without notice.
   
• Shipping costs are calculated at checkout.
   

We accept secure online payments via trusted third-party payment processors.
Evermore Naturals does not store credit card information.

Shipping times vary depending on location.
Please refer to our Shipping Policy for full details.

Please see our Returns & Refunds Policy for full information.
Due to the personal nature of skincare products, we cannot accept returns for change of mind.

Evermore Naturals may share content, updates, and promotions on Instagram and Facebook.
Interactions on social media platforms are also subject to those platforms’ terms and policies.

We may sell products at markets or pop-up events.
Products purchased in person follow the same quality standards but may have different packaging or pricing depending on the event.

All content on this website — including text, images, branding, and product descriptions — is the property of Evermore Naturals and may not be reproduced without permission.

We are not liable for any direct or indirect damages arising from the use of our products or website, except as required under Australian Consumer Law.

For any questions, please contact us at:
info@evermorenaturals.com.au
1/33 Main Street, Romsey, VIC 3434

Last updated: November 25, 2025

Thank you for shopping with Evermore Naturals.
Below is everything you need to know about how we ship your order.

• Orders are processed within 2–4 business days.
   
• During busy periods or product launches, processing times may be slightly longer.
   

We ship Australia-wide using trusted postal and courier services.

Typical delivery times:

• Standard Shipping: 3–8 business days
   
• Express Shipping: 1–3 business days (where available)
   

Delivery timeframes may vary due to postage delays, holidays, or regional locations.

Shipping costs are calculated at checkout based on weight, order size, and location or via flat rate posting.

Local pick up is not available

Once dispatched, delivery is the responsibility of the postal carrier.
If your parcel is delayed or missing, we will assist where possible, but we cannot guarantee recovery.

Please ensure your shipping details are correct.
Evermore Naturals is not responsible for packages sent to an incorrect address provided by the customer.

Products purchased in person at markets or events are taken home immediately and are not part of our postal delivery system.

Last updated: November 25, 2025

Your satisfaction is important to us.
This policy outlines when returns, refunds, or replacements may apply.

Due to the personal and hygienic nature of skincare and bath products, we cannot accept returns or refunds for change of mind.

If your order arrives damaged or incorrect:

• Contact us within 7 days of delivery at info@evermorenaturals.com.au
   
• Include your order number and photos of the issue.
   

We will offer one of the following:

• A replacement item
   
• A store credit
   
• A refund (in specific cases)
   

All ingredients are listed clearly on our website and labels.
It is the customer’s responsibility to check ingredients for potential allergies.

If irritation occurs, discontinue use immediately.

We cannot offer refunds for allergic reactions.

If a product is faulty or does not meet acceptable quality under Australian Consumer Law, we will provide a repair, replacement.

Items purchased at markets follow the same quality guarantee but are final sale unless faulty.

For all return or replacement enquiries, please contact:
info@evermorenaturals.com.au

Last updated: November 25, 2025

At Evermore Naturals, we aim to make your checkout experience simple, secure, and stress-free.

We currently accept:

• Credit and debit cards (Visa, Mastercard, etc.)
   
• PayPal
   
• Other secure payment gateways available on our website
   

All payments are processed through trusted, encrypted third-party payment providers.

Evermore Naturals does not store or have access to your full payment details.
All financial information is handled securely by our payment partners.

• All prices are listed in Australian Dollars (AUD).
   
• Prices may change without notice.
   
• Shipping costs are calculated at checkout based on your location and order size.
   

If your payment fails, please:

• Check your card details
   
• Ensure sufficient funds
   
• Try an alternative payment method
   

Orders are not processed until payment has successfully cleared.

If you are purchasing from us at a market in the future, available payment options may differ and may include cash or tap-to-pay.

For questions regarding payments, please contact us:

info@evermorenaturals.com.au